Marine Purchasing knowledgebase solutions
| Article | Topic | Rating | ||
|---|---|---|---|---|
| 1 | Can I set an account code for a complete requisition once it's been imported into the office? |
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Account Codes | Unrated |
| 2 | Why are there different account code levels? |
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Account Codes | Unrated |
| 3 | Can I have more than 98 lines in a requisition? |
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Requisitions | Unrated |
| 4 | Why is there a limit of 98 lines in a requisition? |
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Requisitions | Unrated |
| 5 | Is there a unique reference number that stays with the order all the time? |
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Requisitions | Unrated |
| 6 | When a requisition is deleted before it is transmitted, are all the associated reference and requisi |
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Requisitions | Unrated |
| 7 | When a requisition is cancelled after it is transmitted are all the associated reference and requisi |
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Requisitions | Unrated |
| 8 | How do I remove cancelled requisitions? |
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Requisitions | Unrated |
| 9 | Why can't I edit/create a requisition? |
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Requisitions | Unrated |
| 10 | How do I link the Marine Storekeeper System (MSK) to the Marine Purchasing System (MPS)? |
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Link to other systems | Unrated |
| 11 | Why is there no company address/phone or fax number being printed on the orders? |
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Printing | Unrated |
| 12 | Why is there no invoice address being printed out on the orders? |
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Printing | Unrated |
| 13 | Why is there no terms and conditions being printed out on the orders? |
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Printing | Unrated |
| 14 | How do I change the screen size? |
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General | Unrated |
| 15 | I've changed the screen size but it hasn't changed. Why? |
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General | Unrated |
| 16 | What do the abbreviations in the order status mean? |
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General | Unrated |
| 17 | How do I add another ship to the office system? |
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General | Unrated |
| 18 | How do I transmit standard files to a vessel? |
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Standard Files | Unrated |
| 19 | How do I import standard files into the vessel? |
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Standard Files | Unrated |
| 20 | Why is the Edit button greyed out in the company catalogue edit screen? |
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Company Catalogue | Unrated |
| 21 | Can I create a template of an existing order? |
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Templates | Unrated |
| 22 | My password is correct but I still can't edit or create a requisition. Why? |
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Passwords | 51 % |
| 23 | Why does it say "Sorry… unable to find registration. Please register using help menu register option |
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Registration | 49 % |
| 25 | I've entered the registration code but I'm still getting the "Please register..." message when I log |
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Registration | 49 % |
| 26 | The exchange rate for a particular currency has changed. How do I change it? |
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Currency-Exchange Rate | Unrated |
| 27 | How do I send a quotation as a fax? |
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Fax | Unrated |
| 28 | How do I send a quotation as an email? |
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Unrated | |
| 29 | Do I have to enter the suppliers email address every time I send an email? |
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Unrated | |
| 30 | Why can't I approve the order? |
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Orders | Unrated |
| 31 | Why is there no ship number in the final purchase order number? |
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Orders | Unrated |
| 32 | How do I delete stray requisitions or orders? |
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Orders | Unrated |
| 74 | When an archive is created for a year, e.g 2007, not all the completed orders (RCV and CAN status) f |
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Archiving | Unrated |
| 86 | When sending to the supplier an RFQ PDF via email in the MPS software, the suppliers default email a |
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Unrated | |
| 90 | When printing/emailing from Purchasing System I receive the Error Message Error : Old version of XF |
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Printing | Unrated |
| 101 | On attempting to complete last received orders, in the upper right corner of the screen is a warning |
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Orders | Unrated |
| 106 | How can I Edit or Delete Order Templates? |
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Templates | Unrated |
| 108 | When I am creating a quote for a supplier I receive an error message: Numeric overflow. Data was los |
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Error Messages | Unrated |
| 125 | I’ve encountered a problem after reopening of PO. After an invoice has been entered, I clicked EXIT |
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Purchase Orders | Unrated |
| 131 | When printing a Requsition or Order to E-mail an error is receved and the email is not produced with |
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50 % | |
| 148 | How do I get my company logo to appear on my Requisitions and Purchase Orders when I print them out? |
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Printing | Unrated |
| 162 | I requested the office to delete a line and add another one on a Requisition that I had already sent |
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Requisitions | Unrated |
| 167 | I have changed a supplier's currency on my purchasing system but it doesn't automatically changed th |
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Currency-Exchange Rate | Unrated |
| 168 | When selecting a supplier on a MPS/OPS requisiton the supplier I want to select does not show on the |
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Requisitions | Unrated |
| 170 | The vessel has sent me a transmission which have attachments linked to Requisitions but I am unable |
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Documents | Unrated |
| 179 | When I try to import a TX from the vessel (MPS) into the office (OPS) I receive this warning message |
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Data Transfer | Unrated |
| 180 | What does the ReSort Matl Req's Alpha tickbox on the Ship's Defaults do? |
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Requisitions | Unrated |
| 183 | Requisitions/Orders that were marked as urgent used to show up in red in the list but now they don't |
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Requisitions | Unrated |
| 189 | All users apart from one has been kicked out of our MPS system. Every time we try to log on we get t |
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General | Unrated |
| 195 | How do I Rollover to the next Financial Year? |
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General | Unrated |
| 196 | After I log in I get the screen below. The dialogue box will not close. "The budget year 2010 has a |
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Support | Unrated |
| 207 | I have MPS linked with MSK but the sync keeps running in a loop, what can I do? |
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Link to other systems | Unrated |
| 208 | After upgrading my OPSWin.exe file as advised by Marine Software I receive this error " Variable 'BU |
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Installing Software | Unrated |
| 209 | When I run the MPSWIN form the shortcut on the desktop I receive "Unable to Start.....Administrator |
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Error Messages | Unrated |
| 212 | The vessel has sent a Material Order of 20 lines to the office. The office has transferred 2 lines f |
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Requisitions | Unrated |
| 213 | After updating the OPSWin or OSYSxxx.dbf file on the server I am unable to log in. I receive the err |
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Updating Software | Unrated |
| 215 | Splitting Requisitions in OPS. The vessel (MPS) raises a new req with 20 items and then exports to |
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Requisitions | Unrated |
| 216 | Why do I get the error "Invalid Path of file name. Error number: 202 MAIN Line 0" when I log on to t |
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Error Messages | Unrated |
| 228 | Why do I get the errors "File in use. Error number 3" and "This import is from a different System ve |
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Data Transfer | Unrated |
| 238 | When logging on users receive the error message:- “Program Error-operator/operand type mismatch – e |
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Error Messages | Unrated |
| 259 | Details or status in the office OPS are different to the details or status in the vessel’s MPS, ho |
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Purchase Orders | Unrated |
| 266 | UNREGISTERED. Registered Period has Expired! The following message was displayed after Importing a |
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General | 50 % |
| 278 | When I attempt to import a transmission from the Office (OPS) I receive the following errors. Funct |
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Error Messages | Unrated |
| 286 | When a Re-Index is actioned on my MPS/OPS it has stopped running. No messages are displayed |
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General | Unrated |
| 299 | Missing Purchasing Transmission Files |
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Data Transfer | Unrated |
| 300 | Resend Missing Purchasing Transmissions. |
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Data Transfer | Unrated |
| 307 | Can Purchase Order Amounts have more than 2 Decimal places. |
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Purchase Orders | Unrated |
| 312 | Importing rows into Company Catalogue |
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Company Catalogue | Unrated |
| 313 | How do I automatically run ADR Cloud/UNC Sync from Scheduled Task |
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Automatic Data Replication (ADR) | 100 % |
| 375 | How do I add an automatic delivery address to a requisition? |
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Requisitions | Unrated |