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Knowledgebase / Marine Planned Maintenance

Marine Planned Maintenance support

Knowledgebase System: Marine Planned Maintenance
ArticleTopicRating
23 Why does it say "Sorry… unable to find registration. Please register using help menu register option Login to view Registration 50 %
25 I've entered the registration code but I'm still getting the "Please register..." message when I log Login to view Registration 49 %
33 The vessel has lost all input data from her PMS, how do I load in the last backup, as there's no res Login to view Backups Unrated
34 What does the error message "Memo file c:\mpmwin\jobsxxx.fpt is missing or invalid, Error number 41 Login to view Error Messages Unrated
35 Why do I get the error message "DynaZIP ZIP Error – Output file write failure, possible disk full"? Login to view Error Messages Unrated
36 All the shortcuts on our workstations point to the shared drive on the server but the computers are Login to view General Unrated
38 I want to change a jobcard on all my vessels, do I have to edit each ship or can I change it for one Login to view Job card changes Unrated
39 I've run Surveys – Issue due survey list – Next year – PRINT TO FILE. This procedure did not work an Login to view Surveys Unrated
69 I've lost or forgotten the Administrator's password, how do I recover it? Login to view Passwords 49 %
70 When the user clicks the Survey button and enters a date, the system reports that it cannot find any Login to view Surveys Unrated
73 When Importing a Data transfer from the Vessel into the Office System a message appears "SHIPNAME is Login to view Data Transfer Unrated
80 When trying to access the MSMWIN from inside the MPMWIN the following message appears. "unable to Login to view Link to other systems Unrated
81 The link button from MPM (Edit Routine screen) does not appear even though I have MSM installed. Login to view Link to other systems 75 %
93 Users have been having difficulty downloading data from the RCM program to the MPM program. Not all Login to view RCM Vibration Unrated
95 How do I send the RCM Mariner data to Marine Software if they request it for analysis? Login to view RCM Vibration Unrated
96 I have a RCM Machine on my Jobcard and I regularly download data for that machine from the handheld Login to view RCM Vibration Unrated
99 When I click on the Navigator button I receive a warning box which says "Variable LKEY is not found. Login to view Error Messages Unrated
107 When doing a data transfer on the Dtranwin.exe I receive a ZIP error message Login to view Data Transfer Unrated
114 How do I set up RCM Mariner software to export data to the MPMWIN automatically? Login to view RCM Vibration Unrated
117 How do I carry out a full export from RCM Mariner to the MPMWIN? Login to view RCM Vibration Unrated
120 How do I set the path for the Data Transfer? Login to view Data Transfer 50 %
123 When I click on the Navigator button Windows tries to install some software. Login to view Windows system files Unrated
128 What are the steps I need to take when moving a vessel from one office to another in a multi office Login to view Defects Unrated
129 We have the Automatic Meters upgrade that is linked to the Kongsberg System. During the Automatic Im Login to view Running Hours Unrated
135 When I print the PM Status I have only a few overdue jobs but if I print the Todays PM Jobs report, Login to view Reports Unrated
136 I have completed a Job Card Export but when the vessel tries to import they get the following error: Login to view Job card changes Unrated
137 The Last Export Date is either not showing or is showing as one long number e.g. 20071025 Login to view Data Transfer Unrated
138 I have created sub folders in my docs folder to organise my documents but when I try to attach one o Login to view Documents Unrated
139 Why does the Daily Rate of a meter change? Login to view Running Hours Unrated
145 How can I see or print out a copy of the DnV Certificate? Login to view General Unrated
149 I have opened MPM to add in a new Job Card Routine and I want to make a 10,000 hr job, but I cannot Login to view Job card changes Unrated
150 I am trying to populate an empty new department with Sections, Sub-Sections and Job Cards but when I Login to view Error Messages Unrated
151 How do I edit Job Cards in the Office OPM? Login to view Job card changes Unrated
152 How do I send Job Card Updates from the Office OPM to the Vessel MPM? Login to view Job card changes Unrated
153 How do I import Office OPM Job Card updates into the vessel's MPM? Login to view Job card changes Unrated
154 How can I see All Ships Defects on Office OPM? Login to view Defects Unrated
158 I have just updated my MPMWin.exe and receive the following error messages: Function argument value Login to view Installing Software Unrated
161 How do I link the Marine Project Manager (MPJ) to my Marine Planned Maintenance (MPM)? Login to view Link to other systems Unrated
166 When I choose the option 'Refresh Office Defects from ships data' on my OPM software, not all new Sh Login to view Defects Unrated
177 How do I link the Marine Planned Maintenance (MPM) to the Marine Storekeeper System (MSK)? Login to view Link to other systems Unrated
188 Why is it that when ever I try to import the defects sent from the vessel I get an error message fla Login to view Defects Unrated
191 Opening up the Office System Database shows 6 Outstanding Defects that have been closed out by the v Login to view Defects Unrated
194 All my meters have been deleted and to create a new meter I need to click on a meter and then click Login to view Job card changes Unrated
201 How do I import the defect files sent from the office to my MPM system onboard? Login to view Data Transfer 50 %
204 The vessel data has become corrupt, how can I send the data I have in the office to the vessel? Login to view Data Transfer Unrated
205 I deleted all the subsections of the XC - Major Exchange Section and then the main section, however Login to view General Unrated
211 When I try to add text when completing a job routine I receive the following message, and I'm unable Login to view Error Messages Unrated
219 I want to attach a document to a Job Card that opens on a specific page, how do I do that? Login to view Documents Unrated
220 When I use 0.00 as an entry in the Condition Monitoring, either as a Low Value or a High Value or a Login to view Job card changes Unrated
226 How are the Week Numbers caculated in the systems? Login to view General Unrated
231 The Automatic Import from Kongsberg control system is not importing the correct running hours from t Login to view Running Hours Unrated
232 When the atranwin.exe is run the error below appears. This is preventing any updates from any vesse Login to view Data Transfer Unrated
235 A user is trying to send a Data transfer and the file size is reported as 140MB which is too large f Login to view Data Transfer 50 %
237 We have the Automatic Meter Running Hours import module in the MPMWIN. We have changed the compute Login to view Running Hours Unrated
242 Could you help with a problem with our OPM System, Ship in the office. The option to Import PM Cards Login to view Data Transfer Unrated
245 When trying to transfer data i.e. Ship to Office the following error may occur: OLE exception error: Login to view Data Transfer Unrated
254 Why are MPM job cards now exported to a password protected zip folder? Login to view Data Transfer Unrated
255 Why are not all vessels available under Office Defects in OPM? Login to view Defects Unrated
257 How do I Export Job Cards from the OPM? (New Version) Login to view Job card changes Unrated
258 How do I Import Job Cards from the OPM? (New Version) Login to view Job card changes Unrated
260 When I update the (OPM) Office Defects from the (MPM) Ship's data by clicking on Refresh Defects fro Login to view Defects Unrated
261 I have the MPM Gold Version but the I am unable to create a new entry for the Superintendent's Actio Login to view Gold Version Unrated
262 I have removed the tick in the Survey Item tickbox on a Routine S but I'm still not able to complete Login to view Surveys Unrated
264 How can I completely edit a vessel's MPM system in the Office (OPM) Login to view Data Transfer Unrated
270 Defects Transfer A Defects Transfer has been processed but I have not received the Transfer eMail? Login to view Data Transfer 49 %
279 The Vibration measurements are not updating on the Jobcard's condition monitoring page. Login to view RCM Vibration Unrated
280 When opening up my MPM this morning the Navigator Activity Tree looks different. I don't have the o Login to view General Unrated
283 When running the MPM on my PC I see the following error(s): "c:\users\elw5784\appdata\local\temp\so Login to view Error Messages Unrated
291 I cannot complete a job - system is Slave not Master Login to view General Unrated
292 Moving job cards from one department to another. Login to view Job card changes Unrated
303 Unable to complete before due by date Login to view General Unrated
309 PM Job Card Import doesn't import Login to view Job card changes Unrated
313 How do I automatically run ADR Cloud/UNC Sync from Scheduled Task Login to view Automatic Data Replication (ADR) Unrated
316 Rescheduling/Activation of Unscheduled/Dormant cards. Login to view Job card changes Unrated
325 Job Card Documents Export Login to view Documents Unrated
326 History Pictures Login to view Documents Unrated
327 Defect Pictures Login to view Defects Unrated
328 Job Lock Login to view Job card changes Unrated
331 Create Defect in Office Login to view Defects Unrated
332 Record a reason for reschedule View Solution Job card changes Unrated
333 MPM Dashboard View Solution General Unrated
334 PM Groups View Solution Account codes Unrated
342 Replacing Generator Job Cards Login to view Job card changes Unrated
343 Ship opens in OPM as Lite Login to view Updating Software Unrated
344 We have the Automatic Meter Running Hours import module in the MPMWIN - RH Import Error Login to view Running Hours Unrated